Josh Katz at richmond.com visits Mama ‘Zu and says of the service that:

“In all my years, I have never been treated as consistently awful as I have dining at Mamma ‘Zu, and I’ve been to Morocco. Everything, from the dank, subterranean inner ambience (great when trying to read the menu board, let me tell you) to the beyond-brusque attending service to their staunch refusal of every major credit card save American Express, works to make you feel glum.”