Excerpt from email:
My name is Steven Hall Jr. and I am a lieutenant for the City of Richmond Fire Department. Like you, I am a resident of the City of Richmond. As a National Fire Academy Executive Fire Officer candidate, I am conducting research that will help the City of Richmond Fire Department better understand and meet the expectations of our citizens. Below you will find a link to a short survey that will help our leadership better understand your expectations and how we can improve our service to you.